Troubleshooting Unsuccessful Scopes

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  TheWaterbug Admin Staff member

  4/18/26, 6:37 AM

  If your scope does not work, please report the same information as for a successful scope:

  • Operating system and version, e.g. Windows 11 Pro 25H2 or macOS 15.7.1
  • Word and Office version number, e.g. Microsoft® Excel for Mac Version 16.108 (26041219)
  • Exact scope make and model as reported by the *IDN? query, e.g. TEKTRONIX,DSA8300,C010026,CF:91.1CT FV:6.4.1.1

  but also use the Debug menu to attach a VISA log:

  

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